ConflictsCheck Terms of Service
Effective date: 2026-06-02
Last updated: 2026-06-02
These Terms of Service ("Terms") form a binding agreement between you ("you," "your," "Firm," or "User") and Martello Systems LLC ("Martello Systems," "Company," "we," "us," or "our"), the operator of ConflictsCheck, available at conflictscheck.app and related subdomains, applications, and services (collectively, the "Service").
Please read these Terms carefully. Section 5 (Informational Service / No Legal Advice), Section 11 (Disclaimers of Warranties), Section 12 (Limitation of Liability), and Section 16 (Governing Law & Dispute Resolution, including a binding arbitration provision and class-action waiver) are especially important and affect your legal rights.
1. Agreement to Terms
By accessing or using the Service, creating an account, starting a free trial, or clicking to accept these Terms, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree, you must not access or use the Service.
If you are using the Service on behalf of a law firm, partnership, professional corporation, or other entity, you represent that you have authority to bind that entity to these Terms, and "you" refers to both you individually and that entity.
We may update these Terms from time to time as described in Section 15. Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms.
2. Description of Service
ConflictsCheck is a software-as-a-service tool that helps law firms, attorneys, and legal professionals record parties and matters and run entity-resolution searches to surface potential conflicts of interest, together with an audit trail of the checks performed. The Service may, among other things:
- Let you import, enter, and store information about your clients, opposing parties, related entities, officers and agents, and matters;
- Run fuzzy name matching, officer/agent cross-referencing, and cross-matter history searches to surface potential connections among the parties in your own records;
- Present potential-conflict matches with confidence scores and the connection found, for your review;
- Let you record a decision on each alert (such as Clear, Flagged, or Declined) and maintain a timestamped, exportable audit log of the checks and decisions.
The Service is an informational conflicts-of-interest screening and tracking tool only. It does not make conflict determinations for you, does not guarantee that all conflicts will be identified, does not represent you or your clients, and does not provide legal or professional-responsibility advice. See Sections 5 and 6.
We may add, modify, suspend, or discontinue features at any time. The features available to you may depend on your subscription plan.
3. Eligibility & Accounts
- Eligibility. You must be at least 18 years old and capable of forming a binding contract to use the Service. The Service is intended for use by attorneys, law firms, and legal-support professionals.
- Account registration. To use most features, you must create an account and provide accurate, current, and complete information. You agree to keep your account information up to date.
- Account security. You are responsible for safeguarding your login credentials and for all activity that occurs under your account. You agree to notify us promptly at support@conflictscheck.app if you suspect unauthorized use of your account.
- Authorized users. You may not share your account credentials except as permitted by your plan. You are responsible for the actions of anyone you authorize to access your account, including other attorneys or staff at your firm.
- Accuracy of your data. You are responsible for the accuracy and completeness of all party, matter, entity, and related information you enter or import. The Service's matches and outputs depend on the accuracy and completeness of what you provide; an omitted party, misspelling, or missing matter can cause a real conflict to go undetected.
4. Subscriptions, Billing & Trials
- Free trial. We may offer a 14-day free trial, which may not require a credit card to begin. Where you provide a payment method, unless you cancel before the trial ends, your subscription will automatically convert to a paid, recurring subscription and your payment method will be charged the applicable fee. Trial eligibility may be limited to new users and to one trial per person or firm.
- Subscriptions and auto-renewal. Paid subscriptions are billed on a recurring monthly basis unless otherwise stated at the point of purchase. Your subscription automatically renews at the end of each billing cycle, and your payment method will be charged the then-current fee, until you cancel.
- Payment processing via Stripe. All payments are processed by our third-party payment processor, Stripe, Inc. By providing a payment method, you authorize us and Stripe to charge that method for all fees due. We do not store your full payment card numbers; see our Privacy Policy.
- Pricing and taxes. Prices are stated in U.S. dollars and exclusive of applicable taxes unless stated otherwise. We may change our prices, and we will provide notice of price changes before they take effect, typically applying at your next renewal. You are responsible for any applicable taxes.
- Cancellation. You may cancel at any time through your account settings or by contacting support@conflictscheck.app. Cancellation takes effect at the end of your then-current billing cycle. You retain access to paid features until the end of the period you have already paid for.
- No refunds for partial periods. Except where required by applicable law, all fees are non-refundable, and we do not provide refunds or credits for partial billing periods, partial months, unused time, or features not used. Cancelling stops future charges but does not refund the current period.
- Failed payments. If a charge fails, we may retry the charge and may suspend or terminate your access to paid features until payment is successfully processed.
5. Informational Service / No Legal Advice
IMPORTANT — PLEASE READ CAREFULLY. ConflictsCheck is an informational conflicts-of-interest screening tool. It is NOT a law firm, NOT a substitute for the professional judgment of a licensed attorney, and NOT a substitute for your firm's own conflicts-clearance process or independent review. Nothing in the Service constitutes legal advice or advice on professional responsibility, and use of the Service does not create an attorney–client relationship between you and Martello Systems LLC.
The Service's outputs — including potential-conflict matches, entity-resolution results, confidence scores, and audit reports — are derived from the data you and your firm enter or import and are provided for general informational and screening purposes only. These outputs may contain errors, omissions, false positives, or false negatives, and may be incomplete or inaccurate. A "no conflicts found" result does not mean no conflict exists, and a flagged match does not mean a conflict actually exists.
You must independently review and verify all results, exercise your own professional judgment, and follow your jurisdiction's rules of professional conduct (including conflict-of-interest, imputation, confidentiality, and recordkeeping rules) before accepting or declining any engagement or taking or refraining from any action. Do not rely on the Service as your sole means of identifying or clearing conflicts. The Service is a screening aid that supplements — and never replaces — the firm's own professional-responsibility judgment and independent conflicts review.
6. Accuracy of Conflict Data & Firm Responsibility
- No guarantee of accuracy or completeness. We make reasonable efforts to provide useful entity-resolution and screening functionality, but we do not warrant that any match, score, result, report, or audit entry is accurate, current, complete, or that the Service will identify all actual or potential conflicts.
- Outputs depend on your data. Entity resolution operates only on the parties, matters, entities, officers, and agents in your own records. Conflicts involving information you have not entered, parties recorded inconsistently, or relationships not captured in your data will not be detected.
- You remain solely responsible. You — not ConflictsCheck — are solely responsible for understanding and complying with all applicable rules of professional conduct and conflict-of-interest obligations, for maintaining your conflicts-clearance process, for the professional judgment applied to every check, and for all conflict-clearance and engagement decisions.
- No liability for professional consequences. To the maximum extent permitted by law, ConflictsCheck and Martello Systems LLC are not responsible or liable for any disqualification, malpractice claim, bar discipline, sanction, lost client, lost revenue, legal cost, or other consequence arising from your use of the Service, from reliance on its outputs, from a missed, false, or incorrect match, or from any inaccuracy, omission, or unavailability of data in the Service.
- Notify us of errors. If you believe the Service has produced an incorrect result, please tell us at support@conflictscheck.app. We may investigate and correct it but are under no obligation to do so and assume no liability for any error.
7. Acceptable Use
You agree not to, and not to permit anyone else to:
- Use the Service for any unlawful, fraudulent, or deceptive purpose, or in violation of any applicable law or rule of professional conduct;
- Submit data you do not have the right to submit, or use the Service in any way that violates your confidentiality or professional-responsibility obligations to clients or third parties;
- Access, scrape, harvest, or copy the Service or its functionality except as expressly permitted, or use automated means without our written permission;
- Reverse engineer, decompile, or attempt to derive the source code of the Service, except where such restriction is prohibited by law;
- Interfere with, disrupt, overload, or attempt to gain unauthorized access to the Service, our systems, or other users' accounts or data;
- Introduce malware or engage in any denial-of-service or similar activity;
- Resell, sublicense, rent, or otherwise commercially exploit the Service, or use it to build a competing product, without our written permission;
- Use the Service to make automated decisions affecting individuals without appropriate human review.
We may investigate and take appropriate action, including suspending or terminating accounts, for any suspected violation.
8. Third-Party Services
The Service relies on third-party providers, including our payment processor (Stripe) and our transactional email provider (Resend), as well as hosting and infrastructure providers that operate the Service. We do not control and are not responsible for the availability, accuracy, content, or practices of any third-party service. Your use of third-party services is governed by their own terms. References to or integrations with third parties do not imply endorsement or affiliation.
9. Communications Consent
- Service communications. By creating an account, you consent to receive transactional and account-related communications from us by email, including billing notices, security alerts, and changes to the Service or these Terms.
- Non-essential email. You may opt out of non-essential email through the unsubscribe link, though we may still send essential transactional messages relating to your account, security, and billing.
10. Intellectual Property
- Our rights. The Service, including its software, design, text, graphics, logos, the ConflictsCheck name and brand, and all functionality and content (excluding your own data), is owned by Martello Systems LLC or its licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your subscription, subject to these Terms.
- Your data. You retain ownership of the party, matter, entity, and account data you submit ("Your Data"). You grant us a worldwide, non-exclusive license to host, process, display, and use Your Data as necessary to provide, secure, and improve the Service and as described in our Privacy Policy. You represent that you have the rights necessary to submit Your Data and that doing so does not violate any confidentiality or professional obligation.
- Feedback. If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.
11. Disclaimers of Warranties
THE SERVICE AND ALL CONTENT, RESULTS, MATCHES, SCORES, AND AUDIT OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.
To the maximum extent permitted by applicable law, we disclaim all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Without limiting the foregoing, we do not warrant that: the Service or any result within it is accurate, current, complete, reliable, or applicable to your situation; the Service will identify all actual or potential conflicts of interest; the Service will be uninterrupted, timely, secure, or error-free; or the Service will meet your requirements or achieve any particular result. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL MARTELLO SYSTEMS LLC, ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, CLIENTS, OR BUSINESS, OR FOR ANY DISQUALIFICATION, SANCTION, OR DISCIPLINE, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS.
OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE TOTAL AMOUNT OF FEES YOU ACTUALLY PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. These limitations form an essential basis of the bargain between you and us. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
13. Indemnification
You agree to defend, indemnify, and hold harmless Martello Systems LLC and its owners, officers, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) Your Data or any information you submit; (c) your professional and conflict-clearance decisions and your compliance or non-compliance with any law or rule of professional conduct; (d) your violation of these Terms or any law or third-party right; or (e) your breach of any confidentiality or professional obligation.
14. Termination
- By you. You may stop using the Service and cancel your subscription at any time as described in Section 4.
- By us. We may suspend or terminate your access at any time, with or without notice, if we believe you have violated these Terms, if required by law, to protect the Service or other users, or for any other reason in our discretion.
- Effect of termination. Upon termination, your right to use the Service ends. We may delete Your Data after a reasonable period in accordance with our Privacy Policy and applicable law; you are responsible for exporting any data and audit records you wish to keep before termination. Sections that by their nature should survive — including 5, 6, 10, 11, 12, 13, 16, and 17 — survive termination.
15. Changes to Terms
We may modify these Terms from time to time. When we make material changes, we will update the "Last updated" date and may provide additional notice. Changes are effective when posted unless stated otherwise. Your continued use after changes take effect constitutes acceptance. If you do not agree, you must stop using the Service and cancel your subscription.
16. Governing Law & Dispute Resolution
- Governing law. These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Utah and applicable U.S. federal law, without regard to conflict-of-laws principles.
- Informal resolution first. Before filing any claim, you agree to first contact us at support@conflictscheck.app and attempt in good faith to resolve the dispute informally for at least 30 days.
- Binding arbitration. If we cannot resolve a dispute informally, you and we agree that any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration administered by a recognized arbitration provider under its applicable rules, rather than in court, except as provided below. Judgment on the award may be entered in any court of competent jurisdiction.
- Class-action waiver. You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding.
- Exceptions. Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or equitable relief to protect its intellectual property or confidential information.
- Opt-out of arbitration. You may opt out of this arbitration agreement by sending written notice to support@conflictscheck.app within 30 days of first accepting these Terms.
- Time to file. To the extent permitted by law, any claim must be brought within one (1) year after it arises, or it is permanently barred.
17. Contact
If you have questions about these Terms or the Service, contact Martello Systems LLC — ConflictsCheck, at support@conflictscheck.app (conflictscheck.app).